Managed Services

Focus on Core Objectives

As your business grows, so will your IT needs your IT team will most likely find themselves overwhelmed and unable to scale according to your business' needs, which can distract from core business objectives.

One of the benefits of EIS managed services is that it not only frees up your employees to focus on the jobs they were hired to do it also enables you to fill in gaps as needed. As a truly qualified managed services partner, we offer a flexible service model that allows you to determine what level of service you require.

Get the Expertise You Need

New technology means additional problems your existing IT team might not have the knowledge or experience to solve. Regardless of whether your systems are in the cloud or on premise, you'll need a significant number of resources to support your business solutions, which poses an issue on your IT department.

One of the key advantages of the EIS managed services model is that it enables you to hire an entire team of IT professionals at a flat monthly rate. We can even take a shared approach to managed services, meaning you can add or remove specialists from your managed services team as needed depending on the business demands.

Keep Costs Low

From a cost perspective, one of the obvious benefits of our managed services is that it lowers labor costs and eliminates the cost of hiring and training new IT staff. Our ability to provide skills available on a scalable basis is incredibly compelling, because we offer a hybrid model of onshore and offshore resources, which lowers the average effective rate and widens your resource base.

Best of all, since you sign a service-level agreement that's tailored to your organization's unique needs, you'll never have to worry about unexpected service costs. This will enable your organization to shift from a capital expense model to an operating expense model.

Scale up or Down as Needed

As your technology needs evolve, you'll need to scale your system either up or down. EIS can respond to changes in demand in real time, so you never have to worry about system downtime.

At EIS that not only we have a large numbers of engineers available, we can bring on more as needed. We can also offer advanced services such as proactive monitoring, upgraded services release management, reporting, and more to get the greatest value and scalability out of your partnership.

Receive Support Whenever You Need It

With EIS, you never need to worry about availability because most we offer 24/7 flexibility, on-call options, and weekend support.

Avoid Expensive Downtime

Another one benefit of EIS managed services is that rather than sit and wait for something to go wrong, EIS take a proactive approach to maintenance. EIS uses remote monitoring and management to identify, diagnose, and troubleshoot potential problems before they ever become an issue.

If, in the unlikely event that things do go awry, EIS can provide expert backup and disaster recovery services to get your systems back online.

Gain a Reliable Point of Contact

When you partner with EIS, rather than work with a rotating cast of characters, you'll get a dedicated team that knows your company and your business solutions inside and out, led by a single customer success manager (CSM). Your CSM will act as a reliable, single point of contact who can serve as a middleman between you and EIS and triage any issue on your behalf. Should your CSM be unavailable for any reason, there's an established escalation path.

Get Support for Security & Compliance

Software platforms collect and analyze an exponential amount of data daily, in order to benefit your business data that must be maintained securely that is compliant with relevant industry regulations. EIA can partner with your legal team to find out which regulations it should know so that it can take precautions to ensure that your systems meet them.

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